To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username Fix Outlook official help and password.
We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.
If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or Fix Outlook official help shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.
If Outlook works in Outlook Safe Mode but resetting your dat-files did not help, then the issue is most likely caused by an add-in. When typing, please note the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. If Outlook shows an error like "Cannot open attachments", this could be due to unsupported Fix Outlook official help file formats, outdated Outlook versions, corrupted attachments, or security restrictions. Please install the latest updates on your phone to resolve the issue. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.
Outlook may fail to open email due to corrupted Outlook profiles, add-ins, damaged OST/PST files, or outdated software. Antivirus conflicts and system issues can also cause startup errors or loading failures. This startup issue often appears when profiles get corrupted, damaged Outlook Fix Outlook official help files, add-ins conflicts with system updates or antivirus. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
Solutions to Troubleshoot 'Out of Memory or System Resources' ErrorCheck Resource Usage. ...Restart and Update Outlook. ...Optimize System Resources for Outlook. ...Find and Remove Faulty Add-ins from Outlook. ...Increase the Size of the Memory Heap. ...Rebuild the OST File.Apr 7, 2025
To get help and troubleshoot other Microsoft products and services, enter your problem here. To get support in Outlook.com, click here or select Help on the menu bar and enter your Fix Outlook official help query. If the self-help doesn't solve your problem, scroll down to Still need help?
Running the /resetnavpane command removes all customizations to the navigation pane. It's not uncommon, and you can easily make Microsoft's email and calendar app open with a few simple fixes. We’ll show you what to do on your Windows 11 or Windows 10 PC.
Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.
One reason Outlook fails to launch is that you’ve installed faulty add-ins in the app. These add-ins may be working incorrectly, causing the app not to launch. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.