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Add Outlook Will Not Open Microsoft Q&A

Lizzie Soderlund 2026-01-13 10:21:07 +00:00
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Outlook may fail to open email due to corrupted Outlook profiles, add-ins, damaged OST/PST files, or outdated software. Antivirus conflicts and system issues can also cause startup errors or loading failures. This startup issue often appears when profiles get corrupted, damaged Outlook visit Fix Outlook Site files, add-ins conflicts with system updates or antivirus. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail.
Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. These files occasionally might become corrupted. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Over the last couple of weeks it will not open normally (not even in safe mode) and I am having to do the windows repair option in settings. I have also tried the Classic Outlook Profile Set Up Troubleshooter.
Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.
Read how to Add your Outlook.com account to another mail app. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Add an Outlook.com alias to your account and send email to Gmail users using that alias.
Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook. The easiest way to find out if this is the problem is to temporarily disable your antivirus software and log in to Outlook as usual. If the prompts go away, you'll know it was the antivirus software. There are a number of reasons this issue arises, which makes it even more infuriating. It could be an issue with a setting on the account, or it could be something external that is blocking normal functions in Outlook.
The navigation pane is the leftmost pane in Outlook where you'll visit Fix Outlook Site find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile.
The first step is to check whether the PST file exists in its original location. You can also download the trial tool to try and test the working of the tool before buying the premium edition. If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.
If you see messages piling up in your Outlook outbox or people you're sending messages to aren't receiving them, try the following methods to fix the issue. Clear the cache or recreate the Outlook profile if performance is degraded or errors persist. If Outlook is NOT able to start in safe mode, then try the [visit Fix Outlook Site](https://www.tumblr.com/fixoutlookhelp) next proposed solution below, entitled Create a new Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.
As a ‘non-delivery’ email notification is not always sent, you may not visit Fix Outlook Site be aware that your important messages are not being delivered until you run a deliverability test. This will guide you in determining if the server is down or if there are other connection issues. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. Email authentication was more of a recommendation than a requirement until recently.
We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from visit Fix Outlook Site Favorites. This issue has been fixed for Outlook.com country domains.