1 Fix Outlook connection problems in Microsoft 365 Exchange Microsoft Learn
Lydia Derose edited this page 2025-11-03 12:55:03 +00:00

Your searches refer to this catalogue, so that you don't have to check every single folder and email for a term. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form. If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If Startup Repair detects any of these issues, it will attempt to fix them automatically. If it cannot fix the problem, it will provide a detailed report of the issues it found.

Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. Existing Hotmail accounts have been permitted email recovery and repair to keep their email addresses as well. You can still create a new email address with @hotmail.com as the domain name. If Microsoft Outlook is not working, we might be able to help you pinpoint why.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. Outlook has a location where you can manually add approved email addresses to the Safe Senders list and ensure they never end up in your junk mail. It might be that Outlook is not responding, or it's not loading.

Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you'll have a place to start troubleshooting. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on email recovery and repair your computer to see if they're in good shape.

Repair a profile in OutlookIn Outlook, choose File.Choose Account Settings >Account Settings.On the Email tab, choose your account (profile), and then choose Repair. ...Follow the prompts in the wizard, and when you're done, restart Outlook.

The error message states that there are some issues with Outlook PST files. This error tends to pop-out when you attempt to launch Outlook. The main reason, however, is the corruption in the PST file. Outlook simply denies the existence of PST file because the file is corrupt and email recovery and repair cannot be accessed anymore.

Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. For more information, go to Reduce attachment size to send large files with Outlook.

Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook. The easiest way to find out if this is the problem is to temporarily disable your antivirus software and log in to Outlook as usual. If the prompts go away, you'll know it was the antivirus software. There are a number of reasons this issue arises, which makes it even more infuriating. It could be an issue with a setting on the account, or it could be something external that is blocking normal functions in Outlook.

While using it across your Mac, there might come a case where you have to repair Outlook for Mac. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself. For instructions about how to unhide files and folders, see your operating system documentation. In this article, we shall focus on how you can get hold of this issue.

Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the email recovery and repair same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.