If it does not, proceed to the next solution. If the Outlook issue "outlook keeps crashing Windows 10" persists. You can proceed with the methods on this list. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely. Users often step-by-step Outlook troubleshooting turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job.
We have created some tables to clarify how to access your email account using Outlook if you are still signed up for one of the providers Microsoft used to champion. There's no shortage of Microsoft Outlook problems, but not all hope is lost. This article will cover how to fix Outlook issues that plague the everyday user in 2023. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.
Outlook is crashing when the track email button is clicked OR Outlook debug logs show error "object ... If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.
Any previously stated causes could be held responsible for the Outlook closes or crashes issue. So, to solve this problem, let's go over the various approaches. Outlook crashes are never good, but you do not have to face them unprepared. Understanding the root causes and using the right tools can make all the difference. While built-in tools like ScanPST offer a basic Safety net, they often fall short when it comes to rectifying deeper file damage. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required.
Your searches refer to this catalogue, so that you don't have to check every single folder and email for a term. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form. If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed.
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
If this still does not work, try repairing MS Office. Then, select your account and click Open File Location. This tool has helped IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss.
However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode.
This at least allowed me to see if it was a plugin issue. You could try going into Mail (Microsoft Outlook) (32 bit) app in Control Panel and delete the Outlook profile then open Outlook and allow it to create a new one. TrustedTech delivers unbeatable customer service, with experts step-by-step Outlook troubleshooting in licensing and high-level technicians always on-call to answer your tech issues in-depth. The instructions given in the error will seldom actually fix this issue as the issue is more likely to be caused by the add-in itself, rather then by an Outlook installation issue.
I have ran outlook.exe /cleanrules and Outlook will run perfectly (without crashing) all day. But as soon as the user closes outlook and re-launches, without the /cleanrules, outlook will begin crashing again every 30 minutes. This step step-by-step Outlook troubleshooting creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Hopefully, now you understand why Outlook keeps crashing and how to fix it. We have mentioned all manual troubleshooting solutions that you can try one by one.
The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur step-by-step Outlook troubleshooting at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.